Richey International LTD

Richey International LTD is a limited liability company located in San Anselmo, California. Founded over thirty years ago, the company employs 26 people. Richey International specializes in providing customer insight research, particularly focusing on luxury experience businesses. Their flagship offering, METIS, leverages machine learning-powered text analytics combined with expert human curation to analyze customer sentiment, identify trends, and uncover unspoken needs. METIS serves a diverse clientele, including real estate developers, luxury hotel brands, airports, casino resorts, restaurants, wineries, and more. METIS distinguishes itself by offering a next-generation customer insight research experience. Their approach goes beyond simply understanding what customers say, delving into their emotions and motivations. By analyzing both explicit and implicit feedback, METIS helps businesses identify market gaps and cater to previously unrecognized customer needs. Richey International LTD can be reached via their website at richeyint.com.