eChatter

Ann Michaels & Associates, operating out of Chicago, Illinois, is a research firm specializing in customer experience measurement tools. Founded in 1998, the company began by offering mystery shopping and customer feedback services, expanding their offerings in 2007 to include social media monitoring. eChatter, their newest program, focuses on providing comprehensive social media research tailored to the needs of the legal, corporate, and human resources industries. Their social media monitoring service collects data from various online sources, encompassing public social media platforms, blogs, message boards, forums, news articles, and more, allowing them to gather insights into individuals, brands, and companies. Ann Michaels & Associates differentiates itself through its commitment to delivering fast, accurate, and reliable data. By combining established principles with continuous adaptation to industry changes, they strive to be at the forefront of social media monitoring. Interested parties can find more information about Ann Michaels & Associates and eChatter at e-chatter.net.