Youngn Chanlam's Email & Phone

As Vice President of Quality Assurance, Youngn Chanlam is responsible for the development of quality assurance practices and procedures and the implementation of process improvement initiatives at ServiceSPAN. She also manages several accounts and is instrumental in bringing customer requirements to the development group through her constant interaction with our customers. Ms. Chanlam joined ServiceSPAN in 1992 and has held various positions in customer service and support and product management. Ms. Chanlam holds a Master's degree in Operations Research. She is also a Certified Netware Engineer, a Software Engineering Management Certified Professional and a Project Management Professional (PMP).