Linda Westfall's Email & Phone

is the President of The Westfall Team and one of their lead consultants/trainers. Her specialties include Software Quality Engineering, Metrics, Project & Risk Management, Requirements Engineering & Management, Peer Reviews, Testing, and Process Definition & Improvement. Prior to starting her own business, Linda was Senior Manager of the Quality Metrics and Analysis at DSC Communications. Linda and her team designed and implemented a corporate wide metric program including software, hardware and system metrics to meet the needs of both internal and external customers (e.g., Regional Bell Operating Companies, Bellcore, Motorola, DDI). She interfaced with external customers, software management, engineering and quality personnel to define their information needs, select and implement metrics that met those needs including metrics necessary to obtain CSQP Eligibility and ISO 9000 Registration. Linda worked with internal customers to analyze and interpret measurement results and implement process improvement solutions. She worked with other DSC organizations in developing needed data capture tools and techniques and insuring the integrity of the data collected. Linda also interfaced with other software quality and metrics professionals in the industry to help establish standards and influence industry best practices (e.g., QuEST Forum TL9000 Software Metrics Working Group, Industry Interaction for RQMS GR-929-CORE, PQ Scoring, IPQM 1315 review). Linda has more than 30 years of experience in real time software engineering, quality and metrics. She has also worked as the Manager of Production Software, a Software Process Engineer, a Senior Systems Analyst and a Software Engineer. Very active professionally, Linda Westfall is the past Chair of the American Society for Quality (ASQ) Software Division. She has also served as the Software Division's Program Chair and Certification Chair, and on the ASQ National Certification Board. She was Co-Chair of the 6th Software Engineering Process Group National Meeting and past chair of the Association for Software Engineering Excellence. While working at DSC Communications, Linda regularly taught courses from the National Management Association Supervisory and Management Skills program. Linda Westfall has an MBA from the University of Texas at Dallas and BS in Mathematics from Carnegie-Mellon University. She is an ASQ Certified Software Quality Engineer (CSQE) and an ASQ Certified Quality Auditor (CQA). Linda is also a Professional Engineer (PE) in Software Engineering in the state of Texas. Linda and her husband Rob also have an active fireworks hobby.