Jim Graham's Email & Phone

As Chief Operating Officer, Jim assists with project management and addresses special project needs. Jim oversees all gbaMS Operations Group personnel, and he provides quick response to project staffing needs and schedule demands by allocating additional resources to client projects. In addition, Jim is also responsible for secondary research of current industry trends, providing the development team with insight of how best to direct its attention. Jim assisted with the launch of gbaMS as an independent firm in 2000, and he was previously (1985-2000) in a management role as an Associate with gbaMS's former parent firm (George Butler Associates, Inc.). He received a Bachelor of Science degree in Civil Engineering in 1985 from the University of Missouri-Rolla. Jim is a registered Professional Engineer (Missouri and Kansas). Nicole Schmidt, P.E. Software Development Manager Supervising future enhancements and product innovations, Nicole manages and designs the direction of software development for gbaMS. In this role, she reviews enhancement requests that clients suggest through implementers, support staff, sales staff and online forums. Nicole oversees product development by prioritizing innovations, delegating how to make enhancements fit with the system architecture, and determining how to provide general software functionality for the clients. Nicole joined gbaMS 10 years ago as an Implementation Engineer. Through roles of increasing responsibility, she became Software Development Manager in 2003. She received her Master's in Engineering, Systems Engineering, from the University of Virginia in 2006, and her Bachelor of Science in Civil Engineering from the University of Kansas in 1997. Nicole is a registered Professional Engineer (Virginia).