Jim Glueckert's Email & Phone

As Vice President of Professional Services and Support, Jim Glueckert maintains VeriStor's world-class services infrastructure. Prior to joining VeriStor, Jim Glueckert spent 15 years with EMC Corporation, holding numerous positions as the company grew from 300 employees to over 32,000. His responsibilities included managing EMC's national federal account service delivery, with a particular focus on secure locations and programs. He also served as the Western US Regional Director, overseeing services delivery from Alaska to Arizona. As EMC's Director of Worldwide Customer Support, Glueckert managed the support organizations for EMC's worldwide install base. Before leaving the company, he led the redesign and deployment of a new worldwide service delivery model to find new efficiencies, lower cost, and sustain high customer satisfaction.