Vivantio

Vivantio is a Massachusetts-based company founded in 2003. Headquartered in Boston, the company employs 34 people and generates annual revenue of $7.2 million. Vivantio specializes in providing customer service optimization software and solutions. Their flagship offering is a unified service management platform designed for complex B2B service teams. This platform optimizes workflows across multiple departments such as IT, operations, and customer service. Vivantio's solutions cater to large, multi-site organizations and offer a balance of comprehensive enterprise-level features with the flexibility of a cloud-based system. Vivantio differentiates itself by providing an intuitive and scalable platform that empowers businesses to achieve exceptional service excellence. The company also emphasizes cost-effectiveness through flexible licensing options, making its solutions accessible to a wider range of organizations. To learn more about Vivantio and its customer service optimization solutions, visit their website at vivantio.com.