vCustomer

vCustomer is a United States-based company located in Kirkland, Washington, with a global presence. The company employs over 741 people and generates over $1 billion in annual revenue. vCustomer specializes in providing innovative solutions and services to consumer-focused companies worldwide. Their expertise spans Sales and Marketing Outreach, Customer Support, and Technical Helpdesk. The company partners with clients to develop custom communication strategies that integrate across all channels, ensuring a comprehensive customer outreach approach. vCustomer leverages a proprietary, scalable, cloud-based Customer Interaction Platform that combines traditional live voice support with cutting-edge web and mobile technologies, including social media integration. This platform is designed to be highly automated and cost-effective, maximizing efficiency while delivering exceptional customer experiences. Clients can reach vCustomer via their website at vcustomer.com.