Company Overview
- Headquarters
- 19500 SH 249, Suite 550, Houston TX
- Website
- totalcx.com
- Employees
- 58
- Industry
- Telecom Services
Financials & Stats
Revenue
$50B
Who is TotalCX
TotalCX, formerly InteractiveTel, is a privately held company located in Houston, Texas. Employing 58 individuals, TotalCX generates approximately $50 million in annual revenue. TotalCX specializes in customer experience management, offering a comprehensive suite of solutions that combine automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Their flagship product, the award-winning Hosted PBX, empowers organizations to scale efficiently and enhance collaboration. A key differentiator for TotalCX is its exclusive technology, which captures and analyzes voice and text communications in real-time. This allows for automatic alerts to stakeholders, accelerating decision-making processes that ultimately improve customer experiences and business outcomes. For more information about TotalCX's solutions, visit totalcx.com/.
Company Leadership
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| Company Name | Revenue | Number of Employees | Location | Founded in |
|---|---|---|---|---|
| 50M | 118 | Tokyo, | 1995 | |
| 50M | 95 | Parsippany, NJ | ||
| 50M | 35 | Warwick, NY | ||
| 50M | 43 | San Francisco, CA | 2000 | |
| 50M | 118 | Fremont, CA | 1983 |