The Center for Business Solutions

CBS Academy is a consulting firm based in Eaton Rapids, Michigan, with 17 employees. Established in 1994, the company focuses on helping financial service companies improve their customer experience and collection results. CBS Academy offers a range of services, including online learning, in-person training, and leadership mentoring. Their expertise lies in high-performance call center operations, covering collections, customer care, and sales. They provide assessments, manager training, skill certifications, and tailored management operating systems to their clients. With a mission to create sustainable improvements in work processes, achievement, and overall job satisfaction, CBS Academy has certified 29,000 clients through their online and one-on-one programs. Their team consists of experts with extensive experience in collections, customer service, sales, and call center management. Interested parties can learn more about CBS Academy's services by visiting their website at academy.cbswebsite.com.