TelStrat Inc

TelStrat Inc. is a privately held company based in Allen, Texas. Founded in 1993, the company employs 63 people and generates an annual revenue of $7.5 million. TelStrat specializes in developing contact center solutions, primarily focusing on their flagship product, Engage WFO™. This award-winning technology suite provides a range of features designed to enhance customer interactions, improve agent performance, optimize workforce management, and extract valuable insights from call content. Engage WFO™ is designed to be scalable, allowing organizations to start with basic call recording and gradually add more advanced capabilities as their needs evolve. TelStrat's customer-centric approach is evident in their commitment to providing affordable and comprehensive solutions for optimizing contact center operations. Their global network of over 330 reseller partners, which includes leading names in telecommunications, ensures wide accessibility to their products and services. For more information about TelStrat Inc. and their contact center solutions, please visit their website at serenova.com/products/telstrat.