Synergy ITSM Inc

Synergy ITSM Inc is a small IT Services company based in Duluth, Georgia. With a team of 3 employees, the company has generated \$20 million in revenue. Synergy ITSM focuses on providing IT and Business Service Management expertise to help organizations optimize their IT operations and increase customer satisfaction. Synergy ITSM offers a comprehensive suite of services that guide businesses from reactive to proactive Business Service Management. These services encompass transitioning to new technologies, integrating processes and control frameworks, optimizing ongoing operations, and maximizing the value of existing technology investments. As a Certified Premier Partner of BMC Software, Synergy ITSM specializes in implementing BMC products such as Service Desk Express, Discovery, and BladeLogic for Client Automation. Their extensive experience with these solutions, spanning over 16 years, stems from their belief in the efficacy and integration capabilities of the BMC product line. In addition, Synergy ITSM offers services for Remedyforce.com, a cloud-based ITSM solution. Synergy ITSM differentiates itself by strategically forming partnerships with complementary technology vendors. These partnerships expand the value proposition for clients by integrating solutions like Bomgar Remote Control and Hitachi ID for identity and access management with existing BMC or other IT infrastructure. For more information about Synergy ITSM Inc and their service offerings, visit their website at synergyitsm.com.