Superior Contact

  • Telecom Services
  • Marquette MI
  • 44 employees
  • Telecommunications
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Company Overview

Headquarters
525 County Road HQ, Marquette MI
Website
superiorcontact.net
Phone
(877) 225-1223
Employees
44
Founded it
1997
Industry
Telecom Services
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Financials & Stats

Revenue

$50B

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Who is Superior Contact

Superior Contact is a medium-sized company based in Marquette, Michigan, with 44 employees and an annual revenue of $50 million. They specialize in providing comprehensive and customized contact management programs for businesses of all sizes. Superior Contact offers a wide range of services designed to help businesses optimize their customer interactions. These include 24/7 live answer inbound/outbound customer care and sales support, omnichannel live answer, web, email and live chat program support, automated solutions such as enhanced IVR/AVR services and automated call handling, call blast automated outbound messaging and response, third-party verification and compliance support, on-the-call translation services, automated payment processing, recorded call archiving and data management, customized reporting, and more. What sets Superior Contact apart is their commitment to tailoring programs to meet the unique needs of each client. They pride themselves on their innovative support technology and talented team, enabling them to implement even the most complex integrated programs efficiently. Superior Contact assigns a dedicated team to each account, ensuring their professionals become brand ambassadors, providing exceptional customer experiences, service, and support. For more information about Superior Contact's services, visit their website at superiorcontact.net.

Company Leadership

Heather Peace

Director Of Client Relations

Superior Contact Industry Tags

24/7 live agent support
Live/automated Third Party Verfication
Power-guided
enhanced IVR solutions
Quality reporting
live chat
live transfer support of 200+ languages and so much more
Omnichannel solutions
Brand ambassador
Onshore US Company
contact center
call center
predictive dialer
csat improvement
CX
customer experience
Telecom Services
Telephone Communications Services
Telecommunications
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Companies Similar to Superior Contact

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50M 95 Parsippany, NJ
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FAQ

What is the location of Superior Contact's headquarters?
The headquarters of Superior Contact are situated at Marquette MI
What is Superior Contact's phone number?
Superior Contact's contact number is (877) 225-1223.
What is Superior Contact's official website?
The official website of Superior Contact can be found at superiorcontact.net.
How many employees does Superior Contact currently have?
Superior Contact employs approximately 44+ people
Which industries is Superior Contact primarily operating in?
Superior Contact operates in the following industries: Telecommunications
Who is the Director Of Client Relations of Superior Contact?
Superior Contact's Director Of Client Relations is Heather Peace
What are Superior Contact's industry tags?
Superior Contact's industry tags include: 24/7 live agent support, Live/automated Third Party Verfication, Power-guided
When was Superior Contact founded?
Superior Contact was founded in 1997.

Employee Directory

Key Employees

Thomas White

Product Development

Heather Peace

Client Services-Supervisor

Judi Lloyd

Customer Service Representative

Sebastian Sieh

System Administrator