ServiceCentral Technologies

ServiceCentral Technologies, Inc. is a privately held company based in Atlanta, Georgia, specializing in software solutions for after-sales service management. Founded in 1991, the company employs 53 individuals and generated $9.6 million in revenue. ServiceCentral Technologies offers web-based software that empowers companies to optimize their reverse logistics, service, and repair operations. Their solutions are designed to streamline workflows related to product returns, warranties, service requests, repairs, and parts management throughout the entire post-sales service process. The company's software suite is highly configurable and modular, allowing for implementation in various service environments including repair depots, retail stores, service counters, authorized service centers, call centers, and online platforms. ServiceCentral caters to businesses of all sizes, offering both hosted and in-house installation options. With over three decades of experience, ServiceCentral Technologies has cultivated extensive knowledge of the specific needs and challenges faced by service organizations within the Telecom, Cellular/Wireless, Cable/MSO, and Consumer Electronics industries. For more information about their products and services, visit servicecentral.com.