SCC Services Group

SCC Services Group is a consulting firm based in Florida, United States. The company employs 10 people and generates $2.5 million in annual revenue. SCC Services Group specializes in providing management and administrative support for large contact centers. Their services encompass a wide range of areas including e-commerce, web support, credit and collections, customer service, reservations sales, and outbound telemarketing. They cater to clients seeking expertise in personnel management, customer relationship management, global customer service, budgeting, organizational structure, technology requirements, and strategic planning. The firm distinguishes itself through its team of experienced consultants who possess practical, hands-on experience gained from working directly within corporate environments. Their expertise allows them to offer tailored solutions, including performance improvement strategies, cultural change management, brand marketing campaigns, facility location and build-out assistance, operational consolidation, audit and benchmark studies, telephony/information technology initiatives, and temporary staffing solutions. For inquiries, interested parties can visit SCC Services Group's website at sccservicesgroup.com.