SATMAP Inc

SATMAP Inc. is a technology company based in Washington, District of Columbia. The company has 22 employees and generates $20 million in annual revenue. SATMAP develops contact center technology that aims to optimize call outcomes. Their proprietary system analyzes caller behavior and pairs them with agents in real-time based on compatibility. This approach replaces traditional "First In, First Out" call distribution, aiming to create a more natural rapport between callers and agents, enhancing customer and agent satisfaction. The company claims its technology has been proven to increase conversion rates and revenue for its partners. They state that the increased efficiency of calls leads to reduced handling time and lower overall business costs. SATMAP's solution has reportedly handled over 2 billion calls and contributed to over $4 billion in increased sales for its clients. For more information, visit SATMAP Inc.'s website at satmapinc.com.