Safelite Solutions

Safelite Solutions is a privately held company based in Columbus, Ohio, employing 165 individuals. The company has grown significantly from its roots as an auto glass provider, evolving into a leading claims management solutions provider. Safelite Solutions offers a comprehensive suite of services aimed at streamlining the claims process for insurance and fleet businesses. These services encompass multi-channel first notification of loss (FNOL), repair and replacement assessments, customer communication, desk review, data collection, and analytics. The company distinguishes itself through its commitment to customization, tailoring solutions to meet the specific needs of its clients and their customers. A key differentiator for Safelite Solutions is its focus on delivering exceptional customer service. Through its contact centers, the company strives to achieve "customer delight," aiming to optimize customer retention and drive business growth for its clients. Safelite Solutions boasts a client roster that includes 18 of the top 30 property and casualty insurance companies, demonstrating its industry recognition and impact. For inquiries about Safelite Solutions' claims management expertise, interested parties can visit their website at safelitesolutions.com.