Route

Route is a United States-based software company located in Lehi, Utah. Currently employing 402 individuals, the company generates an annual revenue of $100 million. Route specializes in enhancing the post-purchase experience for both ecommerce brands and their customers. Route offers a suite of solutions designed to mitigate potential issues and turn negative experiences into positive ones. These solutions include licensed shipping insurance, expedited issue resolution, real-time package tracking, carbon-neutral shipping options, and remarketing tools. By providing these services, Route empowers brands to better manage unexpected events and strengthen customer loyalty. Since its inception in 2019, Route has established a significant presence in the ecommerce landscape, boasting a network of 13,000 brands and over 3 million active app users. To date, customers have utilized Route's services to protect nearly 150 million orders. The company prides itself on seamless integration with popular ecommerce platforms, such as Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, and WooCommerce, in addition to offering custom API integrations for enterprise-level merchants. Interested parties can learn more about Route's comprehensive solutions by visiting their website at route.com/demo.