RavenCSI

RavenCSI, a software company located in Mesa, Arizona, employs five individuals. Founded to address the challenge of understanding customer and employee sentiment, RavenCSI provides solutions aimed at improving customer acquisition, retention, and employee engagement. RavenCSI offers Raven Customer Service Intelligence (RavenCSI) platform, a tool designed to help businesses acquire and retain customers, improve employee experience, and gain actionable insights from survey data. Their solution targets businesses experiencing difficulties with customer acquisition, retention, employee engagement, talent attrition, low survey response rates, and lack of actionable insights from existing data. RavenCSI differentiates itself by offering real-time alerts for negative feedback, an intuitive platform for survey creation, and data-driven insights into culture and experience intensity. Clients reportedly experience increased response rates, improved talent retention, and enhanced employee engagement after implementing RavenCSI. To learn more, visit RavenCSI.com.