Qualfon

  • Staffing/Outsourcing/Human Resources
  • Detroit MI
  • 7,204 employees
  • Outsourcing/offshoring
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Company Overview

Headquarters
13700 Oakland Avenue, Detroit MI
Website
qualfon.com
Phone
(877) 261-0804
Employees
7,204
Founded in
1995
Industry
Staffing/Outsourcing/Human Resources
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Financials & Stats

Revenue

$1,000B

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Who is Qualfon

Qualfon is a full-service marketing solutions and contact center service provider headquartered in Detroit, Michigan. The company employs approximately 7,204 people and generates over $1 billion in annual revenue. Founded in 1995, Qualfon has grown to become a leader in the outsourcing industry. Qualfon offers a comprehensive range of services designed to manage the entire customer lifecycle. These include lead generation, integrated marketing campaigns, multichannel customer engagement, and fulfillment. Qualfon's experienced team of professionals helps companies optimize their customer experiences while reducing costs. Qualfon distinguishes itself through its commitment to its employees and a customer-centric approach. The company boasts a high employee retention rate, which translates to a higher quality of service at a competitive price. Qualfon's dedication to its workforce is reflected in its mission statement: "to be the best and make each person’s life better." For more information about Qualfon and its services, please visit qualfon.com.

Company Leadership

Mike Marrow

CEO

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Anthony Nader

Director of Facilities

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Mikey Doerksen

Director Of Client Relations

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Rob Deal

SVP, Healthcare and Insurance

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Kevin Smith

Director of IT

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Qualfon Industry Tags

Call Centers and Contact Centers
Technical Support
Business Process Outsourcing (BPO)
Social Media Support
Back-Office Processing
Claims Management
Customer Service
Escalations
Retention
Sales
Up-Selling/Cross-Selling
Proactive Online Chat Services
Outsourcing
Business Services
Nec
Outsourcing/Offshoring
Staffing Outsourcing
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FAQ

What is the location of Qualfon's headquarters?
The headquarters of Qualfon are situated at 13700 Oakland Avenue, Detroit MI
What is Qualfon's phone number?
Qualfon's contact number is (877) 261-0804.
What is Qualfon's official website?
The official website of Qualfon can be found at qualfon.com.
What is Qualfon's current revenue?
As of January 2024, Qualfon's annual revenue reached $1,000B.
How many employees does Qualfon currently have?
Qualfon employs approximately 7,204+ people as of January 2024
Which industries is Qualfon primarily operating in?
Qualfon operates in the following industries: Outsourcing, Human Resources, Staffing & Recruiting
Who is the CEO of Qualfon?
Qualfon's CEO is Mike Marrow
What are Qualfon's industry tags?
Qualfon's industry tags include: Call Centers and Contact Centers, Technical Support, Business Process Outsourcing (BPO)
When was Qualfon founded?
Qualfon was founded in 1995.

Employee Directory

Key Employees

Doug Kearney

Chief Executive Officer

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Wendy Smith

Project Manager

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Jason Onken

Technical Support Service Agent

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Monica Sharma

Senior Account Manager

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Jonah Hutson

Floor Mentor

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Robert Mason

Managing Director, Marketing Services

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Scott Orchard

Qualfon University Coordinator

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Eric Mowrey

IT Systems Directory

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Holly Russell

Innovative Marketing Services Client Management

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Megan Walls

Subject Matter Expert

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