Provider Service Group

Provider Service Group is a company based in Washougal, Washington, employing 17 people. They specialize in providing support services to a range of healthcare entities, including Independent Physician Associations (IPAs), Management Service Organizations (MSOs), Health Maintenance Organizations (HMOs), and large group practices. Provider Service Group offers a comprehensive suite of services tailored to enhance customer service and administrative efficiency for their healthcare clients. This includes call center outsourcing with online chat support, call center setup with dedicated 800 numbers and personalized greetings, and development and implementation of customer relationship management (CRM) software. They also provide support with policy and procedure development, staff hiring and training, and FAQ development and management. Beyond customer service, Provider Service Group focuses on provider relations, offering services such as provider services, network development, provider education, QARR HEDIS CAHPS, care coordination, referral management, credentialing support, and medical billing support. Recognizing the importance of a strong online presence, they also offer website and software development services, encompassing branding analysis, customized branding efforts, internet marketing strategies (including SEO, SEM, and social media networking), and website traffic analytics. For all inquiries or to learn more about their services, you can visit their website at providerservicegroup.com.