Preact

Preact is a small, privately held company based in San Francisco, California, with a team of four employees. Preact offers a cloud-based customer success system designed specifically for subscription businesses. Their platform helps these businesses maximize customer lifetime value by proactively addressing churn risks and encouraging customer upgrades. Preact's system provides in-depth insights into user and account health and activity through the analysis of individual session-level usage data and other relevant signals. Leveraging big data analytics, behavioral science, and machine learning, Preact pinpoints customers who are at risk of churning or are likely to upgrade their subscriptions. This predictive capability empowers customer success teams to take targeted actions and optimize their workflow for maximum efficiency and impact. For more information about Preact and their customer success solutions, visit their website at preact.com.