Pia

Pia is a United States-based company located in Greenbelt, Florida. They employ 119 people and generate an annual revenue of $50 million. Pia specializes in providing IT service automation solutions through their flagship product, Pia aiDesk. This AI-led platform integrates with existing IT service management tools to streamline processes, improve operational efficiency, and free up IT staff resources. Pia aiDesk leverages technologies like artificial intelligence, machine learning, and robotic process automation to handle repetitive tasks, including user onboarding, password resets, and mailbox management. Pia aiDesk is designed to significantly enhance IT service delivery. The platform boasts an 8x faster ticket resolution time, a 400% improvement in ticket closure rates, and the ability to absorb over 50% of IT workloads. This translates into cost savings for businesses, improved client service times, consistent service delivery, higher employee satisfaction, and more time for revenue-generating activities. To learn more about Pia aiDesk and its capabilities, visit their website at pia.ai or schedule a demo.