Perch Insights

Perch Insights is a United States-based company located in Waltham, Massachusetts. It is a software company with 49 employees. Perch Insights provides a Customer Experience (CX) business intelligence platform. This platform structures data from various sources, including CRMs, customer service platforms, contact center applications, chatbots, marketing platforms, and HR systems, into a single, centralized location. This allows CX leaders and their teams to gain actionable insights that can be used to improve the customer journey, expand customer lifetime value, and minimize customer acquisition and service costs. What sets Perch Insights apart is its ability to aggregate data from multiple sources and translate it into actionable insights. This comprehensive view of customer data empowers CX leaders to make proactive decisions and drive positive business outcomes. For more information about Perch Insights and its solutions, please visit perchinsights.com.