Percepta

  • Outsourcing
  • Dearborn MI
  • 1,644 employees
  • Outsourcing/offshoring
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Company Overview

Headquarters
290 Town Centre Drive Suite 610, Dearborn MI
Website
percepta.com
Phone
(321) 435-1000
Employees
1,644
Founded in
2000
Industry
Outsourcing
NAICS Code
NAICS Code 238 Companies
NAICS Code 23 Companies
NAICS Code 23821 Companies
NAICS Code 238210 Companies
NAICS Code 2382 Companies
SIC Code
SIC Code 73 Companies
SIC Code 738 Companies
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Financials & Stats

Revenue

$300B

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Who is Percepta

Percepta is a global customer relationship organization based in Dearborn, Michigan. The company employs 1,644 individuals and generates approximately $300 million in annual revenue. Percepta specializes in managing all forms of customer contact for its clients, encompassing interactions with existing customers, potential clients, suppliers, and distribution networks. Their comprehensive services aim to handle every aspect of the customer experience. As a global organization, Percepta boasts a worldwide presence and provides multilingual support across multiple time zones. For more information, please visit Percepta's website at www.percepta.com.

Company Leadership

Michelle Lair

Director, Human Resources - Americas

Phone Email
Sarah Rugnath

Director of Customer Experience

Phone Email
Diana Iddon

Global Director, Human Resources, EMEA & APAC

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Todd Somerville

VP of Sales

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Sarah Britton

Senior Director of Client Services

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Percepta Industry Tags

Customer Experience Management
Customer Contact Management
Outsourced Contact Centre
Call Centre
customer service
customer experience
Customer Life Cycle
CRM
Customer Loyalty
Customer Satisfaction
Outbound Marketing
Lead Management
Lead Gen
Social Media
Outsourcing
Business Services
Nec
Outsourcing/Offshoring
Staffing Outsourcing
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Percepta Tech Stack

JavaScript
HTML
PHP
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Companies Similar to Percepta

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Company Name Revenue Number of Employees Location Founded in
286M 222 Cherry Hill, NJ 2006
210M 251 Miami, FL 2009
203M 515 New York, NY 2000
199M 41 Cleveland, OH 1997
174M 75 Canton, OH 1987
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FAQ

What is the location of Percepta's headquarters?
The headquarters of Percepta are situated at 290 Town Centre Drive Suite 610, Dearborn MI
What is Percepta's phone number?
Percepta's contact number is (321) 435-1000.
What is Percepta's official website?
The official website of Percepta can be found at percepta.com.
What is Percepta's current revenue?
As of October 2023, Percepta's annual revenue reached $300B.
How many employees does Percepta currently have?
Percepta employs approximately 1,644+ people as of October 2023
Which industries is Percepta primarily operating in?
Percepta operates in the following industries: Outsourcing
Who is the Director, Human Resources - Americas of Percepta?
Percepta's Director, Human Resources - Americas is Michelle Lair
What are Percepta's industry tags?
Percepta's industry tags include: Customer Experience Management, Customer Contact Management, Outsourced Contact Centre
When was Percepta founded?
Percepta was founded in 2000.

Employee Directory

Key Employees

Sean Rouse

Information Technology Project Manager

Phone Email

Robert Mendez

Quality Assurance Specialist

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Sara-Kate Astrove

Business Development Specialist

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DeJuan Marbury

Instructional Designer

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James Nelson

Executive Director of Operations

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Wendy Chapman

Metrics Coordinator II

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Larry Petty

Principal Security Analyst

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Jim Marano

Corporate Marketing Manager

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Steve Leach

Subject Matter Expert

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