parcelLab

parcelLab is a privately held company based in Boston, Massachusetts. With a staff of 48 employees, parcelLab generates an estimated $50 million in annual revenue. parcelLab provides enterprise post-purchase software solutions designed to enhance the customer experience and improve operational efficiency for businesses. Their platform empowers brands to personalize and optimize the post-purchase journey for their customers, transforming potentially mundane interactions into delightful and memorable experiences. parcelLab's services are utilized by over 800 brands globally, including well-known names like IKEA, Chico’s, H&M, and Yeti. The company's platform boasts a global reach, actively managing post-purchase experiences across 175 countries and integrating with over 350 shipping carriers worldwide. This extensive network enables parcelLab to provide a comprehensive and adaptable solution for brands operating in diverse markets. To learn more about parcelLab and its post-purchase optimization solutions, visit their website at parcellab.com.