Pacifica Media

Pacifica Media, based in Paradise, Nevada, is a customer service staffing company serving businesses of all sizes across the United States. With a team of 100 to 249 employees, Pacifica Media generates approximately $50 million in annual revenue. The company specializes in providing a range of customer service solutions, including phone, text, answering service, PBX, and dispatch. Pacifica Media's representatives handle a variety of tasks, such as customer service inquiries, complaint resolution, order processing, and product/service information. Pacifica Media differentiates itself by providing U.S.-based representatives who work remotely from their own offices. This model allows clients to save money on overhead costs associated with traditional call centers. Additionally, all agents undergo comprehensive background checks through ClearStar, ensuring a high level of security and reliability. Interested parties can learn more about Pacifica Media's services and pricing by visiting their website at pacificamedia.com or contacting the company directly.