Ontime Ops

Ontime Ops (OTO) is a small IT Services company based in New York, New York. The company employs a team of 5 people and generates revenue exceeding $10,000. Ontime Ops specializes in documenting and supporting business process operations, particularly for financial and hedge fund application support organizations transitioning their IT infrastructure to the cloud. Their core services include procedure documentation (runbook pulldown), incident resolution, and business process management (BPM) consulting. OTO stands out with its unique, null-service, self-learning approach to procedure documentation. This method minimizes disruption to existing system administration and development staff, allowing them to focus on high-value projects and achieve better retention rates.OTO's teams also utilize the runbooks they create to resolve incidents in application environments, ensuring both comprehensive documentation and smooth operational flow. For more information, visit bit.ly/ontimeops.