One Fix My Computer

OneFixMyComputer is a small business based in Milpitas, California, specializing in remote support services for personal computers, laptops, and related accessories. With three employees, the company has achieved significant success, generating $100 million in revenue. OneFixMyComputer provides direct-to-consumer and small business support solutions, catering to a global clientele 24/7. Their services are offered through both subscription and per-incident models, tailored to meet the diverse needs of individuals, digital homes, small office/home offices, and small businesses. The company distinguishes itself through its proprietary Global Delivery Platform, a comprehensive system designed to ensure personalized service delivery. This platform integrates seamlessly with various other systems, including telephony, knowledge bases, remote access, payment gateways, quality management systems, desktop management tools, and ticketing systems, facilitating efficient service delivery and comprehensive reporting. OneFixMyComputer's Global Delivery Platform incorporates advanced features like customer identification, profiling, and segmentation, enabling personalized support experiences. This platform is key to their ability to service customers across the United States, United Kingdom, Canada, and New Zealand. To learn more about OneFixMyComputer and their remote support services, visit their website at onefixmycomputer.com.