Officium Labs

Officium Labs is a California-based company, headquartered in San Mateo, specializing in revolutionizing customer experience (CX). With a team of two employees, Officium Labs operates as a global network of industry experts dedicated to helping brands deliver exceptional customer service. Officium Labs offers two key products: the Connect platform and Transform expertise. Connect acts as a marketplace, seamlessly connecting on-demand CX workers with companies seeking qualified staff. The Transform team comprises consulting and coaching professionals who guide service leaders in optimizing their customer service strategies. Officium Labs distinguishes itself by promoting a decentralized network of workers, enabling a remote workforce model that aims to improve work-life balance and redistribute wealth beyond major urban centers. The company also emphasizes its social responsibility through the Officium Foundation, which invests in the future of CX by offering scholarships and mentorship programs for underprivileged youth in the United States. For inquiries or collaborations, reach out to Officium Labs through their website at officiumlabs.io.