Office of Public Utility Counsel

The Office of Public Utility Counsel (OPUC) is a governmental organization based in Austin, Texas. It is a relatively small agency, with a staff of 9 employees. OPUC serves the interests of residential and small commercial consumers across Texas in the electric, telecommunications, water, and wastewater utility industries. Their primary function is to represent these consumers in regulatory, legal, and policy proceedings held by state and federal agencies, courts, and the Electric Reliability Council of Texas (ERCOT). OPUC’s Chief Executive and Public Counsel holds a seat on both the ERCOT Board of Directors and the Texas Reliability Entity (Texas RE) Board of Directors, ensuring a direct voice for consumers in key decision-making bodies. The Office of Public Utility Counsel can be reached at their headquarters located in the William B. Travis State Office Building at 1701 North Congress Avenue in Austin, Texas.