Ngage ICS a Division of Cloud 8Sixteen

Ngage ICS a Division of Cloud 8Sixteen is a United States-based company located in Austin, Texas. It is a medium-sized company with 49 employees and generates $16.6 million in annual revenue. Ngage ICS specializes in providing live chat support services to businesses. Their core offering, Ngage Live Chat, allows websites to connect visitors with trained operators 24/7. This service targets businesses in the legal, medical, and miscellaneous service provider sectors, including contractors, financial planners, insurance agents, and real estate brokers. Ngage ICS differentiates itself through a combination of technology, psychology, and personalized customer service. Their proprietary live chat application aims to increase conversion rates by facilitating direct interactions between visitors and businesses. Following each chat, the company provides a comprehensive transcript, including visitor contact information, ensuring valuable leads are captured efficiently. Interested parties can learn more about Ngage ICS and their services by visiting their website at ngagelive.com.