MVD Express

MVD Express is a privately-held company based in Albuquerque, New Mexico. The company has 57 employees and generates approximately $50 million in annual revenue. MVD Express provides a variety of motor vehicle services to both consumer and commercial clients. They offer licensing, Real ID, title, and registration services through a network of retail locations across New Mexico. Additionally, they boast a Commercial Division equipped with TRACER, a proprietary dealer platform that streamlines the titling process. The company also provides call center and support services, handling approximately 30,000 calls monthly. MVD Express distinguishes itself through its omni-channel service model, catering to both consumer and commercial clients. They emphasize expert customer service with an average 14-minute wait time at their retail locations. The company implements rigorous training programs, audit procedures, and state-of-the-art technology to ensure high-quality service and accountability. They also offer advising and consultation services for motor vehicle and licensing operations, as well as RFP development and modernization support. To connect with MVD Express, visit their website at mvdexpress.com.