Company Overview
- Headquarters
- 2937 Sierra Ct SW, Iowa City IA
- Website
- mci.world
- Phone
- (866) 682-0624
- Employees
- 130
- Industry
- Staffing/Outsourcing/Human Resources
Who is MCIWORLD
MCIWORLD is a holding company based in Iowa City, Iowa, with over 4,000 employees. MCIWORLD provides a range of tech-enabled business services through its diverse portfolio of operating companies. These services include customer contact center management, business process outsourcing, omnichannel customer experience deployment, IT services, customer software and app development, customer experience management, customer service & technical support, inside sales, collections/account receivable management, and BPO-as-a-service (BPOaaS). MCIWORLD differentiates itself by offering a blend of large-scale capabilities and agile, personalized service. The company leverages cloud-based technology, intelligent automation, data analytics, and digital engineering to enhance customer and employee experiences. MCIWORLD's Professional Services division focuses on customer experience strategy, design, digital transformation, and marketing solutions. MCIWORLD's website is mci.world.
Company Leadership
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