Mass Markets

  • Technology Consulting/Tech Services
  • Iowa City IA
  • 243 employees
  • Information Technology And Services
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Company Overview

Headquarters
2937 Sierra Ct SW, Iowa City IA
Website
massmarkets.com
Phone
(866) 577-2461
Employees
243
Founded in
2003
Industry
Technology Consulting/Tech Services
NAICS Code
NAICS Code 56 Companies
NAICS Code 561 Companies
SIC Code
SIC Code 738 Companies
SIC Code 73 Companies
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Financials & Stats

Revenue

$615B

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Who is Mass Markets

Mass Markets is a privately held company based in Iowa City, Iowa, with 243 employees and $614.8 million in revenue. Mass Markets provides domestic omni-channel, inbound and outbound contact center services for a variety of industries. They offer services such as customer service, inside sales, market research, automated customer contact, and back-office business processes. Their services are designed to be high-performance, analytics-driven, and tailored to meet the specific needs of each client. The company's signature "Anything-as-a-Service" platform extends beyond traditional contact center services, utilizing intelligent infrastructure and domestic labor to provide cost advantages and a technological edge to businesses. Mass Markets emphasizes its commitment to forming lasting partnerships with clients, believing that outsourcing customer interactions can improve efficiency, enhance customer experiences, and ultimately serve as a competitive advantage. Visit their website at massmarkets.com.

Company Leadership

Stacy Hickey

Customer Care Professional

Phone Email

Mass Markets Industry Tags

Business Processing Outsourcing (BPO)
Anything As-A-Service (XaaS)
Platform as a Service (PAAS)
Contact Center Services
Customer Service
IVRaaS
Cloud Software
Tech Support
Software Development and Integration
Inside Sales
Back-Office
B2C
Lead Generation
Account Management
Reservations
Retention/Winback
Order Processing
Market Research
Pre Charge-Off
Demand Generation
Back Office
Auto Dialing
ACD/Dialer Software
Managed Services
B2B
Technology Consulting/Tech Services
Information Technology and Services
Advertising Marketing
Business Services
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Companies Similar to Mass Markets

Analyze industry trends and opportunities by examining competitors and companies comparable to Mass Markets, including their performance metrics, financials, growth dynamics, and competitive benchmarks.

Company Name Revenue Number of Employees Location Founded in
611M 134 Newnan, GA 2016
600M 1,423 Princeton, NJ 1995
580M 7 Marlton, NJ 1990
525M 3,026 Santa Clara, CA 2000
500M 4 Frisco, TX 2008
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FAQ

What is the location of Mass Markets's headquarters?
The headquarters of Mass Markets are situated at 2937 Sierra Ct SW, Iowa City IA
What is Mass Markets's phone number?
Mass Markets's contact number is (866) 577-2461.
What is Mass Markets's official website?
The official website of Mass Markets can be found at massmarkets.com.
What is Mass Markets's current revenue?
As of June 2020, Mass Markets's annual revenue reached $615B.
How many employees does Mass Markets currently have?
Mass Markets employs approximately 243+ people as of June 2020
Which industries is Mass Markets primarily operating in?
Mass Markets operates in the following industries: IT Services, Information Technology, Technology
Who is the Customer Care Professional of Mass Markets?
Mass Markets's Customer Care Professional is Stacy Hickey
What are Mass Markets's industry tags?
Mass Markets's industry tags include: Business Processing Outsourcing (BPO), Anything As-A-Service (XaaS), Platform as a Service (PAAS)
When was Mass Markets founded?
Mass Markets was founded in 2003.

Employee Directory

Key Employees

Kenneth Jefferson

Full-Stack Web Developer | Devops Engineer | RPA Engineer |

Phone Email

Derick Huisenga

Parttime Sales Associate

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Sheila Holloway

Training Specialist

Phone Email

Aric Birchmier

Vice President

Phone Email

Kacey Brandt

Customer Service Representative

Phone Email