Market Metrix

Market Metrix is a data-driven company based in Larkspur, California, specializing in customer and employee feedback solutions. With a team of 29 employees, Market Metrix has generated $20 million in revenue. Market Metrix provides a suite of tools designed to help hospitality businesses understand and respond to customer and employee feedback. These solutions enable companies to gather valuable insights into guest experiences, identify areas for improvement, and ultimately enhance their offerings. By leveraging real-time feedback, Market Metrix empowers businesses to take swift action, addressing issues proactively and turning potential negative reviews into positive ones. A key differentiator for Market Metrix is its MMHI (Market Metrix Hospitality Index) platform. This proprietary benchmarking tool provides detailed, comparative data on customer satisfaction and performance across the global hospitality market. Clients can utilize MMHI to identify industry trends, assess their position relative to competitors, and pinpoint areas where they can excel. To learn more about Market Metrix and its solutions, visit their website at marketmetrix.com.