Lori Carr Associates

Lori Carr Associates is a small Professional Services firm based in Boston, Massachusetts. The company employs 5 to 9 individuals and generates an annual revenue of $2.5 million. Lori Carr Associates focuses on helping businesses optimize their customer experience strategies. They specialize in areas such as maximizing customer lifetime value, enhancing customer success and retention, and fostering a customer-centric culture. The company also provides executive advisory and coaching services, as well as sales enhancement and enterprise project leadership. Lori Carr Associates believes that a strong customer experience is essential for long-term business success. They emphasize the importance of retaining existing customers, as acquiring new ones is significantly more costly and less effective. Their clients often seek their expertise in areas like customer experience strategy development, increasing profitable revenue through customer loyalty, and building a strong customer culture. For more information or to connect with Lori Carr Associates, please visit their website at loricarrassociates.com.