KM2 Solutions

KM2 Solutions is a US-based outsourcing company headquartered in Boca Raton, Florida. The company employs 1,966 people and generates $453.9 million in annual revenue. KM2 Solutions specializes in providing nearshore outsourced customer service solutions. They operate contact centers throughout the Caribbean and Latin America, offering inbound and outbound customer service across various channels including voice, chat, email, and mobile. Their clients span a wide range of industries such as financial services, healthcare, insurance, travel & hospitality, eCommerce, technology & telecommunications, home services, and others. KM2 Solutions offers a comprehensive suite of services, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. The company prioritizes security and compliance, maintaining PCI DSS compliance, undergoing annual SOC 2 audits, and adhering to FDIC standards through their robust Compliance Management System. For more information on KM2 Solutions and their services, please visit their website: km2solutions.com.