iSecretShop

iSecretShop is a United States-based software company with 5 employees generating $2.5 million in annual revenue. The company provides a comprehensive Mystery Shopping Software system designed to improve business operations and customer experiences. iSecretShop offers a range of services including Mystery Shops, Internal Audits, Surveys, Digital Comment Cards, Recorded Phone Shops, Price Audits, and Competitive Market Assessments. These services cater to businesses seeking to understand customer perceptions, identify areas for improvement, and ensure consistent quality across their operations. The platform utilizes smartphone technology (iPhone, Android, and mobile web) alongside traditional channels (PC-entry and Telephone) to offer flexibility and reach. The iSecretShop system distinguishes itself through its commitment to data accuracy and integrity. The platform employs real-time data collection, eliminating reliance on memory-based reporting and reducing the risk of errors. Geolocation technology built into the smartphone system ensures the integrity of Mystery Shops by preventing fraudulent activities. iSecretShop prioritizes speed and efficiency, delivering instant feedback to clients through online updates and immediate email reports upon shop approval. Businesses interested in learning more about iSecretShop's solutions can visit their website at isecretshop.com.