IrisAgent

IrisAgent is a customer support automation company located in Mountain View, California. The company employs 12 people and generates over $10,000 in annual revenue. IrisAgent provides AI-powered solutions that automate customer support tasks. Their platform offers features such as smart answers, automatic tagging, and customizable workflows designed to enhance agent productivity and reduce Mean Time To Resolution (MTTR). IrisAgent's target customers include businesses seeking to streamline their support processes and improve customer satisfaction. What sets IrisAgent apart is its comprehensive approach to customer support. Rather than simply automating basic interactions, IrisAgent analyzes product and user context to understand the underlying reasons behind customer inquiries. This deeper understanding allows them to create more effective support workflows and recommend operational improvements that address the root causes of issues. To learn more about IrisAgent's solutions and schedule a demo, visit their website at irisagent.com/get-a-demo.