Interactions LLC

  • Software
  • Franklin MA
  • 416 employees
  • Information Technology And Services
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Company Overview

Headquarters
31 Hayward Street Suite E, Franklin MA
Website
interactions.com
Email
ew****@interactions.com
Phone
(866) 637-9049
Employees
416
Founded in
2004
Industry
Software
NAICS Code
NAICS Code 44 Companies
NAICS Code 51 Companies
NAICS Code 518 Companies
NAICS Code 44314 Companies
NAICS Code 443 Companies
NAICS Code 4431 Companies
SIC Code
SIC Code 73 Companies
SIC Code 737 Companies
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Financials & Stats

Revenue

$99B

Total Funding Amount

$207M

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Who is Interactions LLC

Interactions LLC is a company based in Franklin, Massachusetts, specializing in the development and deployment of intelligent virtual assistant solutions. As a privately held company, Interactions employs 416 people and generates an annual revenue of $98.9 million. Interactions provides Intelligent Virtual Assistants that leverage artificial intelligence and human understanding to facilitate productive conversations between businesses and consumers. Their solutions cater to the increasing need for unified, multichannel customer care, offering cost savings and enhanced customer experiences. Interactions' products and solutions are designed to be flexible and adaptable to the unique needs of various businesses, enabling them to engage with their customers in a more efficient and personalized manner. Their focus on combining AI and human understanding sets them apart in the industry. For further information about Interactions and their offerings, please visit their website at www.interactions.com.

Company Leadership

Mike Iacobucci

President & Chief Executive Officer

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David Parkinson

Executive Vice President Strategic Accounts

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Shanequa Grant

Director Human Resources Business Partners

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Debbie Briere

Director, Human Resources

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James Wood

SVP, Solution Architecture

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Interactions LLC Industry Tags

Customer Care / Self-Service
Customer Care
Artificial Intelligence
Self-Service
Speech Recognition
Machine Learning
Natural Language Processing
SaaS
Information Technology and Services
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Interactions LLC Tech Stack

JavaScript
HTML
PHP
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FAQ

What is the location of Interactions LLC's headquarters?
The headquarters of Interactions LLC are situated at 31 Hayward Street Suite E, Franklin MA
What is Interactions LLC's phone number?
Interactions LLC's contact number is (866) 637-9049.
What is Interactions LLC's official website?
The official website of Interactions LLC can be found at interactions.com.
What is Interactions LLC's current revenue?
As of October 2018, Interactions LLC's annual revenue reached $99B.
How many employees does Interactions LLC currently have?
Interactions LLC employs approximately 416+ people as of October 2018
Which industries is Interactions LLC primarily operating in?
Interactions LLC operates in the following industries: Information Technology, IT Services, Software
Who is the President & Chief Executive Officer of Interactions LLC?
Interactions LLC's President & Chief Executive Officer is Mike Iacobucci
What are Interactions LLC's industry tags?
Interactions LLC's industry tags include: Customer Care / Self-Service, Customer Care, Artificial Intelligence
What is Interactions LLC's total funding to date?
Interactions LLC has secured $207M as of October 2018
When was Interactions LLC founded?
Interactions LLC was founded in 2004.

Employee Directory

Key Employees

Michael Iacobucci

CEO

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Stephanie Mickie

Project Manager

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Lou Nicotra

IT Systems Engineer

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Sasha Ziman

New Business - Retail & eCommerce

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Craig Standefer

Training Manager

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James Nolan

VP Applications/Professional Services

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Jim Dreher

EVP Operations

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Fineias Barbutti

Software Engineer

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Jane Price

SVP, Marketing

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