Hickory

Hickory is a privately held company based in Richmond, Virginia, with a team of 22 employees. The company specializes in developing innovative training tools for the sales and customer service sectors. Hickory's flagship product is a training platform designed to combat knowledge retention issues. Recognizing that a significant portion of training material is forgotten shortly after learning, Hickory's proprietary algorithm identifies individual learning gaps and delivers personalized reinforcement exercises to ensure employees maintain up-to-date product knowledge. Hickory differentiates itself through its data-driven approach to training. By analyzing employee performance and knowledge gaps, the platform delivers targeted interventions that improve retention and ultimately enhance brand expertise within sales and customer service teams. To learn more about Hickory's training solutions and how they can optimize your team's performance, visit their website at hickorytraining.com.