Company Overview
- Headquarters
- 100 City Hall Plaza 5th Floor, Boston MA
- Website
- helpscout.com
- da****@helpscout.com
- Phone
- (866) 376-9322
- Employees
- 250
- Founded in
- 2011
- Industry
- Software
- NAICS Code
-
NAICS Code 54151 CompaniesNAICS Code 54 CompaniesNAICS Code 5415 CompaniesNAICS Code 541511 CompaniesNAICS Code 541 Companies
- SIC Code
-
SIC Code 737 CompaniesSIC Code 73 Companies
Financials & Stats
Revenue
$43B
Total Funding Amount
$6M
Web Visits
3,000,000-3,500,000
Who is Help Scout
Help Scout is a software company based in Boston, Massachusetts. Currently employing 170 individuals, the company has generated an estimated $50 million in revenue. Help Scout provides a customer service platform that combines email and live chat support with a knowledge base. Their software aims to facilitate personalized interactions while streamlining the support process. Help Scout is designed to be user-friendly for both customers and support staff, with features to simplify training and knowledge sharing. The platform boasts robust reporting capabilities, over 50 integrations with other business tools, and a comprehensive API for developers. These features enable businesses to scale their support operations effectively. Help Scout's customer base spans over 140 countries and includes well-known brands such as Buffer, GrubHub, AngelList, and Timbuk2. For a free trial, visit bit.ly/HS_FreeTrial.
Company Leadership
Help Scout Industry Tags
Help Scout Tech Stack
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