GMS CONNECT

GMS CONNECT is a company based in Fort Lauderdale, Florida. They are a privately held company with 89 employees and generate an estimated $100 million in annual revenue. GMS CONNECT specializes in providing call center services to healthcare organizations, particularly those in the Health Plan and Association Industry. They serve a diverse clientele, including many Fortune 500 companies. Their services cater to a wide range of needs, including inbound customer care, addressing gaps in care, managing claims status, providing member services, handling activation services, offering medication reminders, conducting patient satisfaction surveys, facilitating physician referral services, managing inbound acquisitions, and providing technical support. GMS CONNECT differentiates itself by offering a traditional brick-and-mortar call center model, ensuring security and control for programs dealing with sensitive information. They pride themselves on being a trusted partner, committed to exceeding member engagement expectations. For inquiries about their Patient Outreach programs, interested parties can contact Jose Rodriguez via email at [email protected] or by calling 877.833.1998.