Genesis Communications

Genesis Communications is a business based in Ladera Ranch, California, specializing in Hosted Call Center solutions. The company employs 7 people and generated over $10,000 in revenue. Genesis Communications provides businesses with a suite of call center services designed to enhance efficiency and productivity. Their Hosted Call Center Solution features a range of tools to optimize agent performance. This includes predictive dialing technology that helps increase contact rates while adhering to abandonment ratios. Advanced closer and skills-based routing allows agents to seamlessly transition between incoming and outbound calls, maximizing their logged time. A unique selling proposition of Genesis Communications is their flat fee per agent pricing structure, eliminating the need for separate telco bills for outbound calls. They further differentiate themselves by offering world-class support provided by a team of US-based staff and emphasizing their industry-leading Total Cost of Ownership (TCO). Interested parties can schedule a live demo by contacting Genesis Communications at 877.543.6747.