Front

Front is a customer service platform based in San Francisco, California. The company employs 486 people and generates annual revenue of $100 million. Front provides a modern platform designed to help businesses enhance customer satisfaction, streamline team collaboration, and improve overall business performance. Front's core offering is a reimagined help desk solution that facilitates real-time team collaboration across various customer communication channels. Leveraging artificial intelligence (AI) and automation, Front streamlines issue resolution, enabling teams to work more efficiently. The platform caters to diverse customer needs, from providing quick, immediate answers to offering personalized assistance for intricate issues. Front's platform empowers businesses with valuable analytics and insights, allowing them to optimize their customer experience. The company boasts a clientele of over 8,500 businesses of varying sizes, including notable names like ClickUp, Branch Insurance, Echo Global Logistics, and Reed & Mackay. These businesses utilize Front to deliver exceptional customer service that fosters customer loyalty and retention. For further information or to explore Front's solutions, please visit their website at front.com.