Forethought

Forethought is a leading generative AI company based in San Francisco, California. Founded in 2018, the company employs 116 individuals and generates an annual revenue of $50 million. Forethought offers a suite of customer service automation products powered by Large Language Models (LLMs). These products focus on streamlining customer interactions and boosting support team efficiency. Their solutions are designed to resolve common customer inquiries instantly, predict and prioritize cases, and provide agents with relevant knowledge during interactions, all integrated within a single platform. Forethought distinguishes itself by leveraging the power of generative AI to create a more efficient and seamless customer service experience. Their platform aims to automate repetitive tasks, allowing support teams to focus on more complex issues and deliver personalized customer interactions. To learn more about Forethought and their AI-powered customer service solutions, visit their website at forethought.ai.