Epiphany Management Group

  • Staffing/Outsourcing/Human Resources
  • New Franklin OH
  • 48 employees
  • Education Management
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Company Overview

Headquarters
283 E Waterloo Rd, New Franklin OH
Website
epiphanymgmt.com
Phone
(888) 364-4512
Employees
48
Founded in
2007
Industry
Staffing/Outsourcing/Human Resources
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Financials & Stats

Revenue

$50B

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Who is Epiphany Management Group

Epiphany Management Group is a customer service company based in Akron, Ohio. They have 48 employees and generate $50 million in annual revenue. Epiphany Management Group specializes in providing 24/7, US-based frontline customer care for healthcare technology companies. Their services encompass US-based contact center services, expert training, and end-to-end device logistics, designed to help companies deliver exceptional customer service. The company prides itself on offering award-winning, cost-effective support services that extend from service design to delivery and feedback loops. Epiphany Management Group aims to minimize call churn and free up agent time for more complex conversations. They achieve this by analyzing customer interactions to improve self-service and automation options. To contact Epiphany Management Group, visit their website at epiphanymgmt.com.

Company Leadership

Chris Formet

Director of Technology - Tier 3 technician

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Dean Greathouse

Director of Technology & Information Systems

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Epiphany Management Group Industry Tags

B2B
Education
Education/Training
Information Technology and Services
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FAQ

What is the location of Epiphany Management Group's headquarters?
The headquarters of Epiphany Management Group are situated at 283 E Waterloo Rd, New Franklin OH
What is Epiphany Management Group's phone number?
Epiphany Management Group's contact number is (888) 364-4512.
What is Epiphany Management Group's official website?
The official website of Epiphany Management Group can be found at epiphanymgmt.com.
What is Epiphany Management Group's current revenue?
As of August 2015, Epiphany Management Group's annual revenue reached $50B.
How many employees does Epiphany Management Group currently have?
Epiphany Management Group employs approximately 48+ people as of August 2015
Which industries is Epiphany Management Group primarily operating in?
Epiphany Management Group operates in the following industries: Education, Human Resources, Outsourcing
Who is the Director of Technology - Tier 3 technician of Epiphany Management Group?
Epiphany Management Group's Director of Technology - Tier 3 technician is Chris Formet
What are Epiphany Management Group's industry tags?
Epiphany Management Group's industry tags include: B2B, Education, Education/Training
When was Epiphany Management Group founded?
Epiphany Management Group was founded in 2007.

Employee Directory

Key Employees

Suranjan Shome

Founder & CEO

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Carson Kleinman

Business Development Coordinator

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Donald Rankin

Training Specialist

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Jim Talley

President and Chief Operating Officer

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Kathy Jordan

Customer Service Representative

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Brent Schrader

Network Support

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