Engageware

Engageware is a United States-based company located in Tewksbury, Massachusetts. The company has 104 employees and generates $100 million in annual revenue. Engageware specializes in providing comprehensive customer engagement solutions. Engageware’s platform is powered by conversational and generative AI, enabling businesses to automate responses to routine customer inquiries, provide instant access to knowledge bases, and gain a comprehensive view of the customer journey. Their solutions are designed to be used across multiple channels, allowing for seamless transitions between touchpoints. Engageware differentiates itself by offering an end-to-end customer engagement platform that fosters growth through increased sales and conversion rates, enhances multi-channel customer experience, automates customer service functions, and reduces call center workload. Engageware can be reached through their website at engageware.com.