eGain Communciations

  • Software
  • Sunnyvale CA
  • 887 employees
  • Computer Software
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Company Overview

Headquarters
1252 Borregas Avenue, Sunnyvale CA
Website
egain.com
Phone
(408) 636-4500
Employees
887
Founded in
1997
Industry
Software
Stock Symbol
NASDAQ:EGA
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Financials & Stats

Revenue

$500B

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Who is eGain Communciations

eGain Communications is a software company based in Sunnyvale, California. With a workforce of 532 employees, eGain has established itself as a prominent player in the industry, achieving an annual revenue of $500 million. eGain specializes in developing AI-powered customer engagement solutions. Their flagship product, eGain Knowledge Hub, empowers businesses to enhance customer experiences and streamline agent workflows. It offers a suite of features including virtual assistance, self-service resources, and an innovative agent desktop platform. What sets eGain apart is its commitment to integrating artificial intelligence and analytics into its products. This fusion allows for personalized customer interactions, automated support, and data-driven insights that optimize customer service strategies. For more information about eGain and its solutions, visit their website at www.egain.com.

Company Leadership

Promod Narang

SVP Products/Technologies

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Noel Harris

Head of Customer Success Europe

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Pallavi Chaskar

-

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Sam Hahn

Technology Evangelist, SVP Products & Architecture

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Varsha Thalange

Senior Director of Product Management

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eGain Communciations Industry Tags

multichannel customer service software
knowledge management software
contact center software
web customer experience software
customer engagement
omnichannel experience
web self-service
analytics
customer service software
web self-service software
customer experience
customer support software
digital engagement
artificial intelligence
B2B
SaaS
Prepackaged Software
Computer Software
Computer Hardware Software
Information Technology
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Companies Similar to eGain Communciations

Analyze industry trends and opportunities by examining competitors and companies comparable to eGain Communciations, including their performance metrics, financials, growth dynamics, and competitive benchmarks.

Company Name Revenue Number of Employees Location Founded in
500M 1,127 San Francisco, CA 2006
500M 56 New York, NY 2010
500M 797 Boston, MA
500M Reston, VA
500M 38
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FAQ

What is the location of eGain Communciations's headquarters?
The headquarters of eGain Communciations are situated at 1252 Borregas Avenue, Sunnyvale CA
What is eGain Communciations's phone number?
eGain Communciations's contact number is (408) 636-4500.
What stock ticker represents eGain Communciations?
As a publicly traded company, eGain Communciations trades under the symbol NASDAQ:EGA.
What is eGain Communciations's official website?
The official website of eGain Communciations can be found at egain.com.
What is eGain Communciations's current revenue?
As of August 2018, eGain Communciations's annual revenue reached $500B.
How many employees does eGain Communciations currently have?
eGain Communciations employs approximately 887+ people as of August 2018
Which industries is eGain Communciations primarily operating in?
eGain Communciations operates in the following industries: Software, Software Engineering
Who is the SVP Products/Technologies of eGain Communciations?
eGain Communciations's SVP Products/Technologies is Promod Narang
What are eGain Communciations's industry tags?
eGain Communciations's industry tags include: multichannel customer service software, knowledge management software, contact center software
When was eGain Communciations founded?
eGain Communciations was founded in 1997.

Employee Directory

Key Employees

Ashu Roy

CEO

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Jacob Newman

Senior Project Manager

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Ashis Basu

Senior Systems Administrator / IT Infrastructure Solutions Architect

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Eric Kozlowski

Federal Government Sales

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Rebecca Stanton

Technical Training Instructor

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Chris Krystalowich

Vice President of Sales

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Michael Kuiper

Customer Success Manager

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Eric Smit

C.F.O.

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Anand Subramaniam

SVP Marketing

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Bob McMullan

Senior Solutions Consultant

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